Listening is an important communication skill that becomes even more critical when tensions are running high or when someone is emotionally distressed.

Try this 10-minute micro-learning module to learn an approach that can help you diffuse tensions that may come up at work and in your personal life.

Help employees commit to their own success and have them tell you what they need to succeed — without risking them being disappointed if what they request is unreasonable.

Try this 5-minute micro-learning module to learn an approach that provides an alternative to coming up with plans we expect employees to comply with, and instead actively engages them in developing a plan, strategy or approach they’re able to commit to long term.

If you’re feeling lackluster, stuck or like you’re searching for more meaning and purpose in your job or career, use these prompts to help you get clear about where you’ve been and where you’re at so you can chart a course forward.

Trust is hard to gain and easy to lose — and, some studies suggest that being a trustworthy leader is the most important factor for gaining the loyalty of your team, influencing team outcomes, and navigating change and uncertainty.

As a leader, start by understanding which behaviours build trust so you can bring intentionality to earning and maintaining trust — and regaining trust when its’ been lost.

Starting a new job can be an exciting time, and it can also come with some level of apprehension, fear, and stress. Get tips for how to make a great first impression while managing the stress and demands of a new job.

Change is one of the few things you can count on in life and at work—and it’s a common source of stress for many people. Even subtle changes can impact our sense of control and familiarity. The good news: We can all learn to better anticipate, adapt to and accept change.

Many of us will experience feelings that we aren’t as competent or intelligent as people think we are, and these feelings can prevent us from trying new things, and impact our self-esteem, personal and professional relationships, as well as put our mental health at risk. Learn the signs you may have imposter syndrome, and what research tells us can help you break the cycle of self-doubt.

Grief is a natural response to losing someone or something that’s important to us. Most of us will experience grief at one time or another. It can trigger all kinds of emotional responses that can sometimes be overwhelming or unexpected – and they’re not right or wrong.

The truth is setting clear expectations and boundaries, or holding them is costing you at work and in your personal life. It’s a drain on your energy and it leads to bad vibes all around (see: resentment, strained relationships, less than stellar performance at work, poor mental health, and even burnout…the list goes on). For our kids – it’s actually just confusing.

Of course, I am totally biased that creating a vision and setting intentions for the year is more powerful when you have a coach to facilitate the process, but if you’re new to this thinking, you may like to try it out for yourself.

Here are some things I work through with clients that I’m confident can be useful if you’re interested in acting as your own self-coach.

Imagine what would be possible if all of us were bringing hope, rather than fear, to everything we did?! My experience with coaching truly transformed my life and I want to tell you more about what that journey might look like for you.